Technology Platform

The foundation of our reward solutions is our innovative and highly flexible technology platform. It delivers a fully customised user experience underpinned by strict data security and privacy controls, and includes the following modules:

Customer interface

Fully branded customer interface designed to minimise clicks and maximise conversions.

Email platform

Email communications keep customers up to date on the status of their reward, at all stages of their purchase journey.

Tracking

Real-time event and transaction details are delivered in near-real-time direct our reporting system.

Enquiry management

Our enquiry-management module processes all new customer enquiries and alerts our customer services team as soon as they’re received.

Activity monitoring

Our system monitoring mechanisms are active 24/7, ready to alert us about any unusual behaviour.

Fulfilment services

Our management systems source vouchers from brand owners and transmit them directly to qualified customers.

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Rewards API

Our referral and incentive marketing reward solutions are also available through an API, giving our clients flexibility to develop and deliver a bespoke user interface.

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